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How long will my order take to arrive?

Due to the handmade nature of our pieces, we ship orders within 5-7 business days. This processing time will change during the holiday season. Please see our announcement banner for any shipping delays.

Delivery times vary based on your location and chosen shipping method:

Standard Shipping: 5-7 business days via USPS Ground Advantage
Express Shipping: 2-3 business days via USPS Priority Mail

Once your order is shipped, you’ll receive a tracking number via email.

Can I return or exchange my jewelry if I'm not satisfied?

Yes! If you’re not completely happy with your purchase, you have 10 days from the delivery date to request a return or exchange. Items must be unworn and in their original packaging.

Unfortunately, custom or personalized pieces are non-returnable. If you need to start a return, simply contact our support team, and we’ll guide you through the process. Please note that return shipping costs may apply.

Are the materials you use hypoallergenic?

Absolutely! Our jewelry is designed with sensitive skin in mind, using hypoallergenic, nickel-free, and lead-free materials. Whether you’re wearing our sterling silver or gold-filled pieces, you can enjoy them comfortably without irritation. If you have any specific allergies or concerns, feel free to reach out—we’re happy to help!

How should I care for my jewelry to keep it looking its best?

To maintain the shine and longevity of your jewelry, we recommend:

Avoiding water, lotions, and perfumes when wearing your pieces.
Storing in a dry, cool place when not in use.
Cleaning gently with a soft cloth to remove dirt and oils.

What steps do you take to minimize your environment impact?

At KinMarked, sustainability is woven into every step of what we do. Jewelry is more than an accessory, it’s a way to honor your story and mark the moments that matter. We believe those memories should last a lifetime without costing the earth.

Recycled Metals

Each piece is handcrafted with recycled sterling silver and 14k gold-filled metals when able. By choosing recycled materials, we reduce the need for newly mined resources and give beautiful metals a new life.

Handcrafted, Not Mass-Produced

Your jewelry is handstamped and hand-finished in small batches. This slower, intentional process means less waste and more care in every detail.

Eco-Friendly Packaging

Every element of our packaging is designed to feel elegant while being kinder to the planet.

Jewelry Made to Last

Fast fashion comes and goes — but your KinMarked jewelry is made with quality metals and timeless designs meant to be cherished for years. We create pieces you’ll reach for again and again, jewelry that celebrates life’s milestones without adding to the throwaway cycle.